What is your return policy for merchandise?

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    Cherrie Picatti

    The shipment came with no directions and stating that each product is to be kept away from eyes - one of the products was for lash growth  Your ads are very misleading  I would like to return all for full refund as they are not what the ads claim

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    Carol Monteith

    Cherrie - yes, no instructions as to use of product.  Also, according to the testimonials, Hair Envy product was so effective.  Not true.  Having a return policy of 14 days does not give enough time to try the product before deciding that it is totally ineffective,.  I wonder if Consumer Affairs would be interested in this false advertising.

     

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    Joanne Moat

    I'm not happy with no information in package and your return policy. I don't want a credit I want my money back as the product hair envy doesn't work. I will report this to fair trading

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    Joanne Moat

    There is also nothing mentioned about returning product when you buy. If your product doesn't do what you say it's supposed to do, I expect a full refund not credit as that is false advertisment

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    Judy Ragio

    I do not like the smell of your priduct

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    Judy Ragio

    I do not like the smell of your products. They do not work and there was not 1 piece of paper with instructions on it. Plus how can you allow only 14 days to try these products?? I don’t want a credit- I want my money back. I opened one yo smell it snd I was gagging. Never used and never opened anymore of them. If you don’t return our money the better business bureau I’m sure would love to hear about this. Shame on you- your company will never do well with Hiw you treat people. I’ll be waiting fir my money. Thank you

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