You may return items within 14 days from delivery for store credit only if you are not satisfied with your purchase. All merchandise purchased through a promotion* (for example, discounts, rewards points) will be store credited at the value purchased.
If your item is damaged or defective upon arrival, please contact us immediately by submitting an online contact form. Provide us with a picture/video of the problem to help us expedite your replacement process.
*Excluded promotions: Flash Sales & Free Item Promotions sales are final and non-refundable.
Comments
1 comment
I received my order, but received a second order as well and went to the first order only. When I talk to somebody I gave them the order number and they said I would be hearing from someone about what to do. I cannot receive a label to print because I only have my phone. They were checking to see if you could send me a label by mail. I don’t know what the outcome of that was. Please reply.
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