What is your return policy for merchandise?




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    Kathy Bregar

    The unit in my car is no knee working . The red light is on and will not change

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    Sonia Biegel

    My plugs are on the bottom of the car and these don't work cause I have a draw above it. The mist goes under the draw.

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    Linda McClain

    When I ordered I did not see a return policy.  I am not satisfied with the quality of your product, why would I want to order more with a store credit.  your return policy is terrible. I will tell paypal  I am very disappointed with your product.

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    Kristen Swanson

    I placed an order on 11/24 and PART of my package isn't arriving until 12/28!! The green car diffuser went out of stock. I had to pick another color. Then another car diffuser went out of stock! I spoke to customer service twice. I've sent two emails and no response. My order is so messed up that I can't even receive a full refund yet as they do NOT know what actually shipped out. The shipping e-mail doesn't match what the system says was shipped out. I have to wait until I receive the package and call back! Not to mention they sent an e-mail on 12/4 stating they were expediting shipment at no extra cost in order arrive by Christmas. Shipped date of 12/19 and arrival of 12/28 is not expediated shipping.
    They also have zero info on the rest of my order!! One of the reasons why I have to wait for this package. I will not have my gifts for my family. I just want a full refund. Order # 352054

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    I saw this company on a social media site and wish I hadn't order with them. I bought over £40 worth of products and now can't collect it unless I pay a further £13 in customs fees (strange that I didn't see any information about this on the site I was redirected to from the social media site) I'm not paying more money for these products especially after seeing these terrible comments about the products. If I do not collect, the items will be sent back and I have requested a full refund. I do not intend to purchase anything else from this site so a credit note is useless.

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    Qushawnda Bryant

    The following is a previous comment made by someone else but I am experiencing the same issue. When I ordered I did not see a return policy. I am not satisfied with the quality of your product, why would I want to order more with a store credit. your return policy is terrible. I will tell paypal I am very disappointed with your product

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    Patricia A Shope

    I will be placing a complaint with Paypal regarding your policy. Your product does not work, the bracelets are too small to wear and I have no friends to give them too. I will be filing a complaint with Paypal demanding a full refund.

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    Debra Learmonth

    It is disappointing when you sell the diffuser to other countries that you don't point out that we are not going to be able to plug it in - the standard American plug doesn't fit into an Australian power point.
    I queried this with your customer service, who advised me twice that I could plug it into any USB. The 3rd query they confirmed this was incorrect but offered no solution.

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