A shipment confirmation email will be sent with a tracking number, make sure to check your inbox and spam folder. If you have a Vitality Extracts account simply log into your account and select the order you want to track. If your order has shipped, a tracking number will be available. If you do not have a Vitality Extracts account or cannot locate your shipping confirmation email then you will have to contact customer service at this contact form .
How can I check the delivery status of my order?
Comments
11 comments
How do you ship, postal service or courier?
Looking for info on my order #1098044 placed 10 days ago on the 9th. Have not received a tracking number/email since confirmation email??
I'm in the exact same situation. Placed my order on the 10th. I have sent 2 emails and have yet to hear from anyone. Very disappointed.
Hello to everyone waiting, they are very slack with their replies
However, my parcel turned up without any notification from UPS
I think it was UPS, not sure how god the product is though.
Anyhow, it took about 4 weeks
P.S> Merry Christmas to everyone. Gods blessings to you and your families.
I placed my order on Dec 8th, received email stating that order was shipped on Dec 9th, no tracking number included. Here we are the 20th and still no order and not answering my email I sent though your form on the website. This is a JOKE! Order this as a Christmas gift with plenty of time for shipping, here we are crunch time and no product received!!!
Same here guys. Ordered in time for one of the Christmas gifts for my wife. Tracked my order and it is stating it won’t arrive until the 26th! I’m highly pissed off right now. First time ordering from them and will be the last time. There is nothing positive I can say about this company right now. If anyone even mentions this company I will tell them to stay away!!
NONSENSE!! I got email on the 10th stating my order was out for delivery. Its now the 21st. No sign of a tracking number, no sign of my delivery which contained Christmas gifts for 2 of my daughters. Now what am I supposed to tell them if I dont get it in time ? Your customer service isnt answering me, your facebook message is automated, and my last post here to complain was deleted.
I will NEVER order from you again and if I dont get my items in time for Christmas, I will be calling my bank to dispute your charges which you took real fast, if only you delivered as fast.......
I got email on Jan 07th stating my order was in Mexico, you never clarify that UPS isn´t the delivery my order, I don´t have a track number to claim my order in MEXPOST I need a real answer and receive my order ASAP
If I don´t get my items ASAP, I will be calling my bank to dispute your charges.
Same situation here.I placed my order December and received email stating that your order is on the way to you but until now i haven't received my items and it was charged already from my credit card, in fact had been paid.
Please vitality extract, please check the inquiries from your clients and respond asap.
I have been waiting for me order since October last year and keep getting messages via sms asking for my deliver address and I keep sending it and still nothing has arrived. Whayt is going on????
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