Customs uses the following information found on the Commercial Invoice to calculate the duties, taxes and fees that will be applied. Every country has it owns regulations concerning imported goods. These are generally the guidelines involved:
• Harmonized System codes (classification codes) for each commodity
• The country of manufacture
• Total cost of the goods (commodities)
• Other associated freight charges
Comments
10 comments
I saw that you didn't charge anymore fees inc custom charges. Therefore you can have products back as I am not prepared to pay charges. Kind regards
I am also very annoyed at no mention of customs charges when ordering. I now have a bill of £12.50 or the post office won't release my parcel!
Another annoyed customer..a charge of 13.77 at post office...
Have e mailed you await a response.
I checked world wide shipping costs prior to buying..spent loads so shipping was free...the most annoying but is as customs charge was not paid the post office charge £8 handling fee...681239
Another annoyed customer..a charge of 13.77 at post office...
Have e mailed you await a response.
I checked world wide shipping costs prior to buying..spent loads so shipping was free...the most annoying but is as customs charge was not paid the post office charge £8 handling fee...681239
No mention of customs charges when ordering so was faced with a charge of £55.60 ,,,!!!!
Ludicrious as the the order was $55 ! ( £40 ) How can that be right !Makes the order completely unviable!
Order will be going back as not prepared to pay the charges ( which are more than the price of the goods)!
Another angry customer who was not made aware of custom charges. I have given in and paid them now but will not be reordering from you.
The customs fees were not mentioned on your website which makes the info very misleading. When buying items it shows "Free International Shipping"!!! AT THAT POINT IT SHOULD MENTION THAT THE CUSTOMER WILL HAVE TO PAY CUTOMS FEES!!! Im sure the reason that it doesnt tell the customer this is because you would not get many sales outwith the USA!!! Not very good customer service at all!! Will not be purchasing from you again. 😠
The customs fees were not mentioned on your website which makes the info very misleading. When buying items it shows "Free International Shipping"!!! AT THAT POINT IT SHOULD MENTION THAT THE CUSTOMER WILL HAVE TO PAY CUTOMS FEES!!! Im sure the reason that it doesnt tell the customer this is because you would not get many sales outwith the USA!!! Not very good customer service at all!! Will not be purchasing from you again. 😠
Same! I've just received notice from the post office that I need to pay £12.50 Customs charge!! Not happy, not paying it, they can have the order back. Just hope I get a refund 😞
I was going to order until I saw these comments, are any of you guys from Ireland and had the same problem? Thanks for letting me know 😉
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