What is the best way to contact you? Customer Support September 24, 2020 06:06 Updated Follow The best way to contact us is through our online contact form Related articles How long does it take for my order to be processed? How can I check the delivery status of my order? What is your return policy for merchandise? Can I change or cancel my order? How do I use my essential oils? Comments 12 comments Sort by Date Votes Hiria Manuel May 05, 2020 18:29 Wanting to no hiw come my order that was done on the 14th may still hasn't arrived and also what does your company mean that can't read the email address or the order that was put through please state clearly what do you want it is very hard to understand what it is that they want Also if this is the problem just cancel my transaction and have my visa card reimburse back the amount of US dollars of $90 this is becoming a problem and the amount is a lot of money .Please email me back the outcome cheers. 0 Comment actions Permalink Ariadna Hierro May 13, 2020 13:49 They have discusting costumer service. I have a similar problem and no one wants to help neither give the money back 0 Comment actions Permalink Lida Maghsoodi May 16, 2020 08:35 I haven't received my order either. 0 Comment actions Permalink Jaye Fiala May 28, 2020 18:50 Me either and can't get a response, so disappointing. Would not order from this company and will not recommend them to anyone!!! 1 Comment actions Permalink Phyllis Helm May 29, 2020 19:01 I have not received my order for the scent . I have recently received my refuse but no scent at all plus my free gift.i have reached out to them and no response what so ever. May we should all turn them over to the BBB.This is not right at all. 1 Comment actions Permalink Kathleen DeBeau June 05, 2020 16:16 I also agree. I placed an order, gave personal information and financial. All which disappeared and I can't get answers from you as to why!!! Just a run around on everything I submit to you!! I assumed you were repitable going by the names you use as liking you in my area!!! 0 Comment actions Permalink April Dockery June 09, 2020 22:08 Did my order 2 weeks ago for my daughter's birthday. Spent good bit $$ still no packages cant reach anyone through phone or email. My post office says it was either never sent or scanned in... 0 Comment actions Permalink Bianca Olmos June 20, 2020 23:36 Is this a scam website? -1 Comment actions Permalink Atta Craven August 03, 2020 11:18 I wish I would had done more research on this company. I ordered r to many idemitemexs by mistake. 0 Comment actions Permalink Atta Craven August 03, 2020 11:20 I called put on hold for a while to tell me no one is available. I also emailed. I have faith something 0 Comment actions Permalink Kit Lin August 14, 2020 15:37 i have not received my order for three weeks+, i submitted a form but only auto answer is received, have I been tricked? Is this company really doing a business or just a scam? 0 Comment actions Permalink Monique Dean August 19, 2020 19:14 I have not received my order in 3 weeks as well.. just put in a concern for it... im going to be so upset if this is a scam... 0 Comment actions Permalink Please sign in to leave a comment.