What is the best way to contact you? Customer Support February 24, 2020 15:05 Updated Follow The best way to contact us is through our online contact form Related articles Can I change or cancel my order? How can I check the delivery status of my order? How do I use my essential oils? How long does it take for my order to be processed? What is your delivery policy? Comments 11 comments Sort by Date Votes Sharon Tiano November 03, 2017 16:03 What oils do you have similar to panaway? 0 Comment actions Permalink Judi Whiteaker July 12, 2018 02:49 Hi, I recieved my Chakra Oil Diffuser Bracelet today, along with my Lavender Essential Oil. I forgot to ask if it is safe to wear the bracelet on the same wrist as my gold filled medical alert bracelet? I know it would not be a good idea to wear it on my other wrist with my Fitbit. Thank You. Judi Whiteaker -2 Comment actions Permalink Diana Cotton August 04, 2019 22:47 Cancel my order -1 Comment actions Permalink Robin Jones September 23, 2019 20:43 I never ordered from you but yet 94.86 was taken from my account without authorization and I would like it refunded. I have never heard of you. Are you associated with Kentucky Farms, because that is the only company I ordered from but I did not give them permission to deduct from my account either. Please clear this up. Robin Jones 0 Comment actions Permalink Donna Wade December 04, 2019 15:42 I placed an order that was $39.00 for one and three rollons for free. My card was charged over $119.00. I responded in two different places that I wanted the order canceled and my money put back on my card. I saw nothing about the cost of $119.?. I have called several times no one is available. I have left voice mail and I have going in comments again today requesting my order be cancel and money returned as this is not what I ordered. I would not spend almost $120.00 just to try something out. This is what I consider fraud. Never had this much trouble trying to cancel an order. Also I still don't have the order # that is requested for when I went to comments. I have an email stating that I placed an order but no order number. 0 Comment actions Permalink VIvian huey December 12, 2019 15:31 I placed an order and only received half of it, please send the rest of my order or refund me 0 Comment actions Permalink Tracy McNally December 17, 2019 11:39 I placed my order on December 5, 2019 and I have not heard from Vitality since. I would like an acknowledgement of my order or my money returned to me. -1 Comment actions Permalink Tammy Risler December 17, 2019 12:14 I want to know where my order is, you took the money out of my account. send my order or give me my money back. Tammy 2 Comment actions Permalink Alexandra Rooney December 19, 2019 15:06 I placed an order on December 8th and my order still has not been shipped, yet the money is out of my account. I was hoping for it before Christmas, since it was ordered with plenty of time, but at this rate it doesn't look like it and its extremely upsetting. I would like to either receive my order or receive a refund. 1 Comment actions Permalink Lacinda Moore January 22, 2020 20:51 Why won't u call me! Lacinda Moore 8148070833! I have tried to reach you by several methods. I want my ,$299.98 returned to my card at once. I cancelled my order and you showed two orders. I also spoke with my physician and he told me not to use the product. Please call me today. Just spoke with a Vanessa and she informed me that the package has been sent and she will send me a return label and then refund the money too my bank acct. Thank you! 0 Comment actions Permalink Brunella Viteritti February 16, 2020 20:57 I WANT THIS ONE TIME ORDER ONLY! I DO NOT WANT A REPEAT ON THIS ORDER! 0 Comment actions Permalink Please sign in to leave a comment.