Orders cannot be changed or canceled online. Contact us immediately after placing your order, and we will do everything we can to accommodate your request. We recommend calling us first at (888) 895-4361 M-F 9am-6pm (PST) or submitting a request. Our automated processes fill orders in less than 24 hours, so the time window for changes or cancelations is very short.
Comments
3 comments
I would like to cancel my autoship.
Order ref. # 548283
I ordered a bracelet & oil!! I used discount code which would make bracelet $9.00 & shipping is more than bracelet itself!! Your company charged my credit card almost $39.00!! I need to either cancel my order or take shipping & other charges off & put $30.00 back on my card!! The advertisement is extremely misleading!! I looked @ comments other people stated & agree with them!! Please take care of this issue ASAP!! Thank You!! Order # 648516
Hi,
I made an order (#689011) I ordered a capsule diffuser & 2 car defusers with discount 10OFF & Free Shipping as I'd spent over $50.
By accident as I was finishing off payment I purchased the wrong button & it added an extra car diffuser for $7.20 & gave me a ve5off, $2.60 off.
I only want the capsule & 2 car defusers.
Please help asap so it's not charing my card,
Thanks
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