Can I change or cancel my order?

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    Cheeyl Samuel

    How could I have known that the order through SHOP app would not charge in installments but charge the whole order at once? How could I have known you couldn't be reached by phone because "the queue is full and I should call back later", thus not allowing me to cancel? How could I have known my only option would be an online form that you say will be responded to in 3-5 days, too late to save my bank account from overdrafting? OH, YES, I COULD HAVE READ THE NUMEROUS POOR REVIEWS ABOUT THE INABILITY TO REACH THE COMPANY BY PHONE AND THE NON-RESPONSE ONLINE!

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