How long does it take for my order to be processed? Customer Support December 10, 2019 00:55 Updated Follow Orders are processed within 24 hours from the time you place it. Once the order is placed, no changes can be made Related articles How can I check the delivery status of my order? How long will it take for shipping? Where are my products shipping from? How will I know Vitality Extracts received my order? What is your delivery policy? Comments 16 comments Sort by Date Votes Deborah Mullins July 24, 2018 20:56 Still waiting on my order or any confirmation of it being shipped. Seriously bad service and so hard to get a reply. So if you are out of stock and waiting for shipments to arrive how come you are advertising the product on your site as available and on sale when I AM STILL WAITING ON MY ORDER HAVE NOT RECEIVED ONE ITEM TO DATE..... GETTING VERY ANGRY ABOUT THE PURCHASE AND LACK OF SUPPORT FROM YOUR COMPANY 2 Comment actions Permalink Cassandra Ostaszewski August 06, 2018 02:02 Im still waiting for my order as Well. 1 Comment actions Permalink Sheyn Demonteverde August 12, 2018 15:53 I’m still waiting my order but they failed to ship it. They full refund me in my account but not in bank. I can’t open my acount, saying your account is not valid. So STUPID! 1 Comment actions Permalink Katrina Crawford August 15, 2018 01:18 Still waiting... 1 Comment actions Permalink Karen Krzynowek August 30, 2018 20:19 I am still waiting as well. Getting skeptical about your company. Also, why can't I read any of your responses to questions? 0 Comment actions Permalink Angela Husson October 11, 2018 21:00 I have always received my order in full...necklaces and bracelets in lovely bags :) and the the oils smell awesome!!! 1 Comment actions Permalink Marilyn Fernandez October 15, 2018 16:55 Please send me my order. Or at the bare minimum my tracking number so I can follow up myself. It's been since October 3rd. 1 Comment actions Permalink April McIntosh November 30, 2018 19:32 I placed an order yesterday, I do have an order number because I saved it from the confirmation page, however I have not gotten a confirmation email, the money was taken from my account almost instantly and yet I can't get any kind of confirmation, makes me skeptical, its been more than 24 hours why no confirmation, I can and will dispute the charge if necessary. 2 Comment actions Permalink Robin Anderson December 12, 2018 19:54 There is $216 worth of product missing from my order originally placed November 20, 2018. I've had no response to the emails I've sent regarding the shipment of the products missing from my order. ORDER Number 1029728 Missing from this order are: 10 Serenity Diffuser bracelets 2 Abundance oils 1 Frankincense 1 Copper Fusion Diffuser Bracelet 5 Blue Regalite Diffuser Bracelets 11 Elephant Diffuser Bracelets 5 Turquoise Diffuser Bracelets 4 Calm oils Free Mystery Bracelet Please update me on the status of my order. Robin Anderson email@example.com 850.232.8082 1 Comment actions Permalink Angela Bender December 20, 2018 01:47 My order was place don Dec. 15th... it is now 4 days later and my order status has not updated. I do not yet have a tracking order or email saying it has been shipped. I ordered my items before the cut off date for christmas. These were intended as gifts and now I am worried I won't have anything to give those people. This is horrible customer service... not to mention, no number listed to contact a human. 0 Comment actions Permalink Angelina (Ana) Jordanovska January 30, 2019 18:54 I have placed an order for more than10 Serenity Diffuser bracelets and 6 Abundance oils or more!! It's more than 10 two weeks now! No confirmation, no notice, no delivery so far! Don't know what to think. Today I've sent an email to the company, no response yet!! Good luck everyone. 1 Comment actions Permalink Angelina (Ana) Jordanovska January 30, 2019 18:58 I have placed an order for more than10 Serenity Diffuser bracelets and 6 or more essential oils!! It's more than two weeks now! No confirmation, no notice, no delivery so far! Don't know what to think. Today I've sent an email to the company, no response yet!! Good luck everyone. 2 Comment actions Permalink Martha Membreno November 28, 2019 15:35 I'm another dissatisfied customer who has been waiting now 3 weeks for my order. Tracking has not been updated, I've sent emails, are you still in business? Please answer one way or another! Are you going to ship my order and when? 2 Comment actions Permalink Ellen Toh December 09, 2019 00:04 What horror stories i am reading ! If only these reviews were on their shopping page, i wld never hv ordered! Problem is u can only read 'real reviews ' after u hv ordered n become a Vitality member !! Very bad service!! Looks like i hv to go shop for Christmas presents elsewhere! Very disappointed with u, VE!! 1 Comment actions Permalink Ellen Toh December 09, 2019 00:06 And u cant read any responses to the comments! This is smelling more and more like a scam..... 0 Comment actions Permalink Ashley Hall December 10, 2019 00:55 Still waiting on my order as well. Definitely wouldn't have ordered if I had read these beforehand! Ordered 2 weeks ago and there has been no update about anything other than they took the money out of my account 😡 0 Comment actions Permalink Please sign in to leave a comment.