Horrible Customer Service

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Virginia Soule

• November 05, 2022 13:09

I receive orders but have been trying weeks to contact them for a return with their contact form and have even left voice mail because they won't answer the phone. I'm getting really sick of this horrible customer service. I've bought a lot from them and deserve better customer service!

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  Catherine Johnson

  • November 12, 2022 13:46

  Me too! I got product I didn't want. Reached out to send back with no response. I asked for an address and they will not respond to me.

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  Geraldine Gross

  • November 19, 2022 22:14

  I have tried to log into my account to no avail. Three weeks since I placed an order and NO produuyet. I will not order again even if I ever get my order. Terrible site and service.

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  Anne Bula

  • November 24, 2022 21:18

  I agree -  It's the worst Customer Service.  Product was supposedly shipped but after 15 days has not arrived.  They NEVER help figure out where the product is stuck.  I think the company is a SCAM.

   

   

   

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  Susan F Summer

  • December 02, 2022 18:23

  Try calling the phone number listed under contact us?

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  Lynn Heyden

  • December 06, 2022 18:13

  You sit on hold.

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  Sherry Penfold

  • December 08, 2022 19:24

  I was trying to put my subscription on hold and was told to create a new password. I’ve tried twice and it didn’t work. I tried emailing and calling with no luck. If I ever get a chance I’m now going to cancel and alert Facebook users.

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  Heshie Segal

  • December 10, 2022 21:29

  I have placed and paid for 3 orders. The first one did not take long. The second one did not arrive in the time promised. I was sending a gift to Europe and it did not arrive in time to send. So disappointing. I placed a third order and paid for it using the Black Friday code and there is no record of it and certainly not received. I am upset because the 30 ml. bottles were all gifts that needed to be sent. 

   

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  Paula Bratt

  • January 10, 2023 22:29

  I have been calling and sending emails and nothing is being done.  My order was damaged and I have sent pictures, submitted form they require.  What a joke I guess my $70plus dollars is down the drain.   I'm looking to see if I can contact the Better Business and file with them.   They sure know how to send text messages to get you to purchase more items.   I just want my replaced.

   

   

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  Lisa Ragans

  • January 14, 2023 12:52

  Trying to cancel subscription but can not get into my account. Password will not work and I have not received an email with a code that was to be sent. Instead, I received an email to change my password, which I did but it does not work. How can I get into my account?????

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